Customer Relationship Management (CRM), also known as CRM software, is an organization’s strategic approach to keeping relationships with customers intact. It holds that retaining these relationships drives profit and growth. To help achieve this goal, it has a number of functions to help businesses run more smoothly, efficiently, and cost effectively. Customer Relationship Management (CRM)…
Online Reputation Management (ORM) is the practice of monitoring, influencing, and managing an individual’s or organization’s reputation online. It involves tracking online mentions, reviews, and comments about the person or company and responding appropriately to maintain a positive image. ORM can include techniques such as search engine optimization (SEO) to promote positive content and suppress…
A cloud phone system, also known as a cloud-based or hosted phone system, is a type of telephone system that is hosted in the cloud and accessed through the internet. It allows businesses to make and receive calls using internet protocol (IP) instead of traditional phone lines, providing features such as voicemail, call forwarding, and…
When you need your business content to be accessible anywhere, from any device, that’s when it is most ideal to use the Cloud. The Cloud serves as a way to take your content from an external service and make it available to all of your customers. You can then store it on the Cloud so…
Future of business is all about automation. While machines may look like the salvation of the modern economy, they can also carry quite a bit of uncertainty, uncertain jobs and risks as well. The Future Of Healthcare Technology The future of healthcare is likely to see a number of significant changes and advancements, driven by…
Every year the requirements for education change, new tools and techniques appear, and the old principles cease to work. What interesting will happen in 2020? Will there be a technological replacement for desks, boards and teachers? Our company experts, using the example of foreign training, examined which areas will develop in the new year. What is meant by…
