Cloud-Based Phone System – Advantages And Disadvantages

A cloud-based phone service, also known as a cloud phone service, is simply a phone service that allows you to place calls via the internet instead of over a conventional analog phone using optic fibers or copper wires. Usually cloud phones are housed in one or multiple remote data centers. Cloud-based phone systems give the business owner a complete mobile phone solution without paying for long distance phone calls.

What Is a Cloud Phone System

It can be said that the cell phone industry is like the information industry because it’s currently on the verge of the Information Highway where everything is stored on the Internet. This means that almost anything that we need can be accessed by the web and that is where we can access our favorite music stores, our favorite news sites, our favorite social networking sites and many other sites available online. Some of these services are free while some may cost us money but still a lot of us pay for the most popular ones. There are some companies that give away free services but we should also know that the free service may not be 100% reliable and the free service also allows other people to access it.

One cloud-based phone system is called VOIP and it is a type of telephone service. There are so many VOIP companies who offer VOIP services. These services are available to users for free of charge or for a fee. We can also avail this service if we are using a broadband internet connection as there are VOIP phone systems that are capable of working over GPRS.

If you have used any kind of broadband phone service before then you may be familiar with the term broadband phone and the features it gives you. Broadband phone is a form of a wireless phone or a virtual phone where the person using the phone does not need an active internet connection to make a call. In fact the person can make an unlimited number of calls if they have a broadband internet connection.

Cloud Phone Systems for Your Business

With a broadband phone service the voice that is transmitted will carry along with it the information that is being transmitted as well. This means that this information will contain the caller’s name and the number from where the call is made. Therefore it makes it possible for both parties in the call to know the details of the other party and the call can be routed either to the caller or the other party in case of an incoming call.

With this kind of phone service you don’t have to worry about connecting up to a high speed internet service. The call is usually handled via the GPRS or your home broadband internet service and it will take less time compared to the traditional analog phones.

There are many other reasons as to why a person may need a cloud-based phone system. The advantages of using a cloud-based phone system are that they are very convenient, fast and have several features.

Cloud-Based Phone System Features and Benefits

However, there are disadvantages as well. The main disadvantage is that some disadvantages may be caused by lack of knowledge or experience in handling such services. People must realize that the system is only good at what it does and that it does not handle other things. So if you are new to using this kind of service then it is better to get more information about it.

Some disadvantages include: the system cannot handle calls from all locations; it may not handle voice-over Internet services effectively; the system does not support international calls; the system is not compatible with other telephone systems. But it is true that many people have overcome these disadvantages because many people have come up with new ideas and are making use of cloud-based phone systems. Even though some disadvantages are still there they are being solved every now and then. There are still many people who have used this kind of a system and found it very effective.

There are other advantages as well when it comes to this type of phone system. The advantages include the following:

As we have mentioned earlier in this type of telephone system has many advantages as well as disadvantages and thus people need to weigh them before buying a system. So you should research well and find out the pros and cons of the system before making the final decision to buy one. Remember to consider many factors and make sure that you are buying from a reputable company or a company that has been around for a long period of time.

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